Before you purchase

Seller, billing and cancellation information

The commercial facts currently verified for 121 CRM and ready-made 121 services, including the details the checkout does not define.

Effective 12 October 2026

The seller

ibizsp.com LTD, trading as 121 Direct, is the seller identified by 121.direct for these products and services.

London, United Kingdom

+44 7427 829885

121.direct

121 CRM subscription

Recurring charge

£250/month (no VAT charged)

VAT treatment

No VAT charged

Checkout description

Unlimited users

The seller is not currently VAT-registered. The stated amount is the amount charged for the subscription; VAT is not added.

The checkout presents 121 CRM as a recurring monthly product and asks the customer to authorise future payments. Setup, migration, training, managed support, usage allowances and connected-service costs are not stated as included and must be agreed separately where needed.

Cancellation and unresolved details

The checkout states that you can always cancel your subscription. It does not currently state a notice period, the cancellation method, when cancellation takes effect, whether any refund or part-month adjustment applies, or what happens to service access and data after cancellation.

Do not complete payment until any cancellation, service-scope or data-exit point that matters to your decision has been confirmed directly with 121. This page records the information currently verified; it does not create an unapproved notice period, refund promise or service entitlement.

Ready-made services

Each ready-made service price is tied to its named 121 payment link and the seller above. The same non-VAT-registered treatment applies: each displayed price is followed by “no VAT charged”. Usage, third-party, advertising, payment-processing and other variable costs remain separate unless a package explicitly says otherwise.

Before confirming the subscription

Review the CRM pricing and onboarding pages, then contact 121 if you need any missing commercial or cancellation detail agreed before purchase.